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Terms & Conditions

1. Introduction

These conditions of sale (hereinafter only "General Conditions") govern the sale of products marketed by Retail & More s.r.l.. based in Padova (PD), Via Longhin 103, C.F. and VAT and CCIAA Companies Register PD 04691870283, Cap. Soc. € 10,000.00 REA CCIAA of PD 410555, through the website www. fashioneed.com

All contracts entered into to purchase products through the website www. fashioneed.com and according to the procedures described above, between the seller and the customer will be governed by these Terms.

All published prices do  include VAT.

2. Acceptance of terms of sale

a) The contract between Fashioneed and the Client shall be concluded with the acceptance, even partial, by Fashioneed, which reserves the right, in its sole discretion, to accept ' order. By placing an order in the manner provided, you acknowledge that you have read all the information provided during the purchase process and accept the general conditions and payment transcribed below.

b) If the Customer is a consumer (ie a person who buys goods for purposes not related to his professional activity), once the online purchase procedure, shall print or save an electronic copy, but keep, these Terms and Conditions of Sale, in accordance with the provisions of current law on distance selling.

c) the customer is not entitled to damages or compensation, and any contract or tort liability for direct or indirect damages to persons and / or property, caused by non-acceptance, even partial, of an order.

3. How to Buy

a) The customer may only purchase products in store electronic Fashioneed at the time the order and viewable at www. fashioneed.com , as described in the relevant information sheets. The technical information included in the site www. fashioneed.com faithfully reproduce those of the producers of the articles included in the catalog. Fashioneed, therefore, reserves the right to change the technical information of products to match those provided by the manufacturers without any prior notice. It is understood that the picture accompanying the description of a product may not be fully representative of its features, and differ in color, size and accessories in the picture. All support information acquisition available on our website (Description of Categories, Trends, etc ...) are intended as mere material for general information, not due to actual characteristics of each product.

b) The correct order is confirmed by Fashioneed by a reply by email, sent to the email address supplied by the customer. This confirmation message will include the date of receipt of the order and a 'Customer
Order Number', to be used in any further communication with Fashioneed. The message will include all the data entered by the customer who agrees to verify the correctness and communicate any corrections, as described in this document. The customer can also check the status of your order by logging into your profile and selecting the order in progress.

c) In the case of non-acceptance, Fashioneed is committed to timely communication to the customer.

d) All prices in this site shall be construed prices reserved for professionals, and, therefore, do NOT include VAT. Fashioneed reserves the right to change prices at any time without notice.

e) The site www. fashioneed.com displays the products available at the time of order. Since the simultaneous access by multiple users-clients and the simultaneous possibility of orders "on line" manipulate the availability of the product, Fashioneed not guarantee the certainty of allocation of merchandise.

f) On certain products subject to price promotions, Fashioneed reserves the right to accept orders by reducing the amount, notice and acceptance by the customer, failing which the order will be canceled.

4. Transaction Security

The on-line transactions by credit card are made directly on the Bank's website, through a secure server that adopts the system of SSL (Secure Socket Layer). This protocol, Thawte, allows you to communicate in a way designed to prevent the interception, alteration or falsification of information. Fashioneed is not aware of the details of the credit cards used by your customers.

5. Garantees

Under the law, this warranty on all products sold by Fashioneed and 'for 12 months from date of purchase.

With the exception of consumables and articles price of less than € 20.00 excluding VAT, for which there is a 90-day warranty, also for some products, the warranty may be greater than the legal (and in this case will be appropriately marked in the product page).

For private consumers who purchase the product for purposes NOT related to the profession, as specified in the Decree. of 02/02/2002 n. 24, it will also be a 24-month warranty is extended only to the lack of conformity of the product. The consumer has the time 2 months after discovery of the defect to know. For more information, please refer to the Leg. February 2, 2002, no. 24.

a) To qualify for the warranty, the customer must keep the invoice and / or proof of purchase documents received with the purchased goods.

b) The guarantee shall be provided in the manner outlined in this documentation and on the website www.fashioneed.com in the area. If, as a result of warranty, the defect is not covered by the warranty, the customer will be charged for any costs of verification and recovery, as well as transportation costs, if incurred by Fashioneed.

c) The warranty period is 24 months according to the Legislative Decree n. 24/02 applies to products that present a lack of conformity, provided it is used correctly, in accordance with its intended use and as provided in the attached technical documentation. This guarantee, in accordance with Legislative Decree no. N. 24/92, is reserved solely to the private consumer (a person who buys goods for purposes not related to his professional activity). In case of lack of conformity, Fashioneed shall, without cost to the consumer, the restoration of conformity by repair / replacement or reduction of the price, until the termination of the
contract. If, as a result of warranty, should not be a lack of conformity pursuant to Legislative Decree no. 24/02, the customer will be charged for any costs of verification and recovery, as well as transportation costs if incurred by Fashioneed .

d) In the event that for any reason Fashioneed not be able to replace a product under warranty (repaired or replaced), may proceed with the consent of the customer, the replacement of the product (if available) or with another of equal value or characteristics and, finally, the issue of a voucher for the same amount be spent on another product valid for 6 months from the date of issue.

e) No damage can be obtained from Fashioneed for any delay in repair or replacement of products under warranty.

f) In cases where the application of safeguards providing for the return of the product, the product must be returned by the Customer in its original packaging, complete in all its parts (including packaging and any documentation and accessory equipment: components, parts, etc.. ..) should be avoided in any case the attachment of labels or tape directly on the product.

For detailed instructions on how to guarantee delivery and method of delivery of the goods covered by the warranty, see the chapter "11 - Arrangements for the return".

6. Privacy

For information about the privacy policy and how Fashioneed manage this aspect, see the appropriate document available at www.fashioneed.com

7. Complains

Any complaint must be addressed to Fashioneed - Retail & More s.r.l. – Piazza Maria Soti Borgato,15, 35020 Saonara (PD) contact us on support@fashioneed.com email or by telephone at number +39 049 8258059

8. Jurisdiction and Applicable Law

The contract of sale for purchases made on the site www. fashioneed .com is concluded in Italy and governed by Italian law. Any dispute shall be settled by the Court of Padua, excluding the case where the 'purchase, in accordance with the law, is made by a consumer, where there will be the competent court of residence of the consumer, for any questions contact us on support@fashioneed.com  email or by telephone at number +39 049 8258059

9. Validity

The conditions contained in this document may be modified by Fashioneed without notice and will be effective from the date of publication on the website www.fashioneed.com